La gestion des talents à l'ère du numérique

dbi services, Grégory Steulet

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Grégory Steulet

dbi services SA

gregory.steulet@dbi-services.com

La gestion des talents à l'ère du numérique

27 septembre 2018

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1

Agenda

Company presentation

Digitalization, what’s that ?

Human Resources in a service company

Precision: 100% of renewal in 2016

2

About us

Facts and Figures (2017)

>10.5 mio.

Turnover (CHF)

>170

Customers

100%

Self-financed

8

Years old company

>50

SLAs

5

Certified Masters

>200

Certifications

>60

Highly qualified IT experts

>20%

Investment in R&D

4

Locations in Switzerland

3

Spoken languages

>10

Technical events / year

>1000

Technical blog posts / press articles

3

Spoken languages

>10

Technical events / year

>1000

Technical blog posts / press articles

Precision: 100% of renewal in 2016

3

Example of companies we work for

and many others …

4

4 main activities of our experts

Consulting

IT Service Management (SLA)

IT Trainings & Knowledge transfer

Software License Management

1

2

3

4

5

6 specifications regarding our employees profile

dbi services employees have different mother tongues

dbi services employees are coming from several countries

dbi services employees can work remotely (home office)

dbi services employees’ knowledge are really specific

dbi services employees can work in part time

dbi sevices employees are people with social and technical skills

1

2

3

4

5

6

6

Digitalization, what’s that ?

Some wording & concepts

Digitization is an English word meaning «numérisation»

Digitization is only used for storing an processing data

The goal is to convert information from a text, image, video, audio support or even an electrical signal in numerical value that computers can process

Analogical signal

Digital signal & binary code

In 1703 Gottfried Wilhelm von Leibniz explained and envisioned the concept that would be known as "digitalization" in his publication Explication de l'Arithmétique Binaire.[11] Initially developed as a base-2numerical system, using only two values, 0 and 1, the system was further developed and complemented by scholars such as George Boole (1854),[12] Claude Shannon (1938)[13] and George Stibitz during the 1940s.[14]

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Some wording & concepts

Unlike digitization, digitalization is the actual 'process' of the technologically-induced change within these industries

Once information digitized you can process the data and facilitate standard work practice

The goal is to ease some specific operation

E-mails

Document Management System

Enterprise Resource Planning

Streaming

Digital signal & binary code

Business intelligence

Digitalized application

In 1703 Gottfried Wilhelm von Leibniz explained and envisioned the concept that would be known as "digitalization" in his publication Explication de l'Arithmétique Binaire.[11] Initially developed as a base-2numerical system, using only two values, 0 and 1, the system was further developed and complemented by scholars such as George Boole (1854),[12] Claude Shannon (1938)[13] and George Stibitz during the 1940s.[14]

9

Some wording & concepts

According to SAP: Digital transformation is the process of creating new business applications that integrate all this digitized data and digitalized applications

Digital signal & binary code

Digitalized application

New Business Model

Predictive maintenance solution

MPEG or AVI Film

Online streaming

Temperature sensor

Business Intelligence

Netflix business model

“Clients do not come first. Employees come first, if you take care of your employees, they will take care of the clients” – Richard Branson

10

Digitalization to help human resources ?

Human Resources is mainly about communication and relationship between people

Using the wrong channel to communicate is perhaps the most common error that we all do

Some processes and tools can however save time and improve the employee experience

Hiring tools

Intranet with latest company news

“Detecting” burn out or motivation loss on time management system

Video conferencing tool

Resource planning tool

Aso…

“Clients do not come first. Employees come first, if you take care of your employees, they will take care of the clients” – Richard Branson

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Human Resources in a service company

Employee experience

In order to provide a great customer experience we have to provide a great…

… employee experience

To be able to do that you need to know where to start with

“Clients do not come first. Employees come first, if you take care of your employees, they will take care of the clients” – Richard Branson

13

Great place to work audit

Trust Index© Employee Perspective

Culture Audit© Management Perspective

“Clients do not come first. Employees come first, if you take care of your employees, they will take care of the clients” – Richard Branson

14

Great place to work audit

“Clients do not come first. Employees come first, if you take care of your employees, they will take care of the clients” – Richard Branson

15

Bonus according to objectives

Working hours flexibility

Home office

Work life balance/ blending

UE-2

Working time reg.

25% Rule

MSST light

Salarium

What company and employees are looking for:

What European/Swiss regulations enforce:

Groups of interest & challenges

- UE-2 Clause de sauvegarde pour la Bulgarie et Roumanie, hors les pays de l’est sont une resource importante en matière de personnel qualifié dans le domaine informatique

La directive MSST 6508 révisée, directive relative à l’appel à des médecins du travail et autres spécialistes de la sécurité au travail,  est applicable depuis le 1er février 2007 : c’est un outil pratique pour assurer sans cesse la santé et la sécurité au travail. Cette méthode repose en premier lieu sur l’engagement de l’employeur à garantir des postes de travail sûrs et sains et sur sa volonté de respecter les prescriptions MSST au quotidien

Il est nécessaire

16

Values we believe in

passionate

be

responsible

be

sharing

be

successful

be

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Grégory Steulet

Grégory Steulet has more than ten years of experience in database and infrastructure management, engineering, and optimization. He is specialized in Oracle technologies and high availability solutions.

Grégory Steulet has an Executive MBA from the International Institute of Management in Technology, Fribourg (CH). He also holds a Bachelor’s Degree in Business Administration and Computer Science from the HES-SO.

gregory.steulet@dbi-services.com

+41 79 963 43 69

https://www.dbi-services.com

https://www.linkedin.com/in/gregorysteulet

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